Questions about Bluebex and WhatsApp Business
These answers match the product description on this website. For legal detail, read the Privacy Policy and Terms of Service.
One Connect – Bluebex CRM is a SaaS platform developed by Bluebex Software Private Limited. It helps businesses manage WhatsApp customer conversations, organize team inboxes, assign chats, and coordinate customer communication through the WhatsApp Business Platform.
The WhatsApp Business Platform (including the Cloud API) is Meta’s platform for businesses to send and receive WhatsApp messages at scale, subject to Meta’s policies, approvals, and account eligibility.
After creating an account on One Connect – Bluebex CRM, you start Meta Embedded Signup, sign in to Meta, review the requested permissions, and authorize connection of an eligible WhatsApp Business Account and phone number that you control.
Embedded Signup is Meta’s onboarding flow that lets a business authorize a solution provider’s app to connect to the business’s own WhatsApp assets, instead of handing over login credentials to Bluebex.
No. You connect your own eligible WhatsApp Business Account and phone number. Bluebex does not claim ownership of your Meta assets. Access depends on the permissions you grant and the features enabled for your workspace.
The integration requests only the permissions needed for enabled functionality, including whatsapp_business_messaging, whatsapp_business_management, public_profile. The Meta App Dashboard is the source of truth for the permissions configured on the live app.
Depending on permissions and enabled features, the platform may process WhatsApp Business Account and phone-number details, message content and metadata, templates, and webhook events so your team can manage conversations. See the Privacy Policy for details.
Yes. You can disconnect the integration from the product where that control is available, revoke access in Meta Business settings, and contact Bluebex if you need help completing disconnection.
Use the Data Deletion page or email bluebexsoftware@gmail.com. We verify the request, then delete or anonymize account data we control, except where retention is required by law or needed to complete the request securely.
Email bluebexsoftware@gmail.com, call +91 74064 99990, or use the contact form. For sales enquiries you can also write to bluebexsoftware@gmail.com.
Ready to connect WhatsApp customer conversations?
Contact Bluebex Software Private Limited to discuss One Connect – Bluebex CRM for your team.